ALAMEDA COUNTY HEALTH CARE FOR THE HOMELESS
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Isolation Housing for COVID-19

Project Roomkey

Project Roomkey hotels provide temporary housing for unsheltered residents as part of the emergency response for COVID-19. The program will soon be winding down in Alameda County and transition plans are underway.

For updated information, please visit Homelessness Solutions in Alameda County.

As of November 1, 2020, referrals are no longer being accepted for Project Roomkey and no additional guests will be placed in the Project Roomkey hotel or other temporary sites.

​Operation Comfort, short-term isolation/quarantine housing for symptomatic or COVID-19 infected people experiencing homelessness, will be continuing operations for the foreseeable future for those with a positive COVID-19 test, active symptoms of COVID-19, or those who have had close contact to someone with COVID-19.

A list of approved referral agencies, including hospitals, acute care facilities, clinics, emergency shelters, and homeless outreach teams throughout the county can assist with the referral process for Operation Comfort.

Here are two checklists (for clients and annotated for providers) that referral providers can use when referring a guest into Operation Comfort.

If you represent an agency that is not on the approved list of referral agencies and you have a client or know someone who falls into the criteria above for Operation Comfort, please contact one of the approved agencies in your area or contact Health Care for the Homeless at (510) 891-8950 or achch@acgov.org.

Questions specific to isolation housing, please contact covidhousing@acgov.org. 

Project Roomkey Resources for Providers:
  • Operation Comfort Training for Housing Screening and Referral Providers (3/20/2020)
  • Alameda County Operation Comfort and Operation Safer Ground Handbook (4/15/2020)
  • Operation Comfort Training (3/30/2020)
  • Operation Comfort Online Screening and Referral Form (3/27/2020)
  • Operation Comfort Referral Packet (3/25/2020)
  • Operation Comfort Checklist for Guests and Annotated Checklist for Providers
 
For more information about the resources related to Alameda County's COVID-19 response, please visit the Alameda County Public Health Department website.

(Updated 01/19/2021)
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CONTACT

Alameda County Health Care for the Homeless

ACHCH Program
384-14th Street
Oakland, CA 94612-3208


​Administrative Offices
1404 Franklin Street #200
Oakland CA 94612-3208


Tel (510) 891-8950
Fax (510) 832-2104
​achch@acgov.org
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  • Coronavirus
    • Shelter Health Guidance
    • Street Health & Outreach Guidance
    • Vaccine Guidance
    • Isolation Housing
    • Safer Ground Hotel Voucher Program
    • Coronavirus Information
  • Get Help
    • Heat Emergency Resources
    • Air Quality Emergency Resources
    • Winter Emergency Resources
    • Hepatitis A
    • Get Help FAQ
  • What We Do
    • Primary Care
    • Trust Health Center
    • Mobile Health
    • Shelter Health
    • Street Health
    • Substance Use Treatment
    • Opioid Overdose Responder & Naloxone Training
    • Dental Care
  • Learn
    • Research and Publications
    • Notice of Privacy Practices
    • AC Care Connect
  • News
  • About Us
    • Staff
    • History
    • Commission
    • Consumer Community Advisory Board
    • ACHCH Partners