ALAMEDA COUNTY HEALTH CARE FOR THE HOMELESS
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Isolation Housing for COVID-19

Project Roomkey

Project Roomkey hotels provide temporary housing for unsheltered residents as part of the emergency response for COVID-19. For additional FAQs, Data, Resources, and Success Stories about  Project Roomkey, please visit Homelessness Solutions in Alameda County.
 
Operation Comfort provides short-term isolation/quarantine housing for those with a positive COVID-19 test, active symptoms of COVID-19, or those who have had close contact to someone with COVID-19. This resource is available to people experiencing homelessness and those living in extremely overcrowded housing who are unable to isolate or quarantine safety as home. 

A list of approved referral agencies, including hospitals, acute care facilities, clinics, emergency shelters, and homeless outreach teams throughout the county can assist with the referral process for Operation Comfort.

Here are two checklists (for clients and annotated for providers) that referral providers can use when referring a guest into Operation Comfort.

If you represent an agency that is not on the approved list of referral agencies and you have a client or know someone who falls into the criteria above for Operation Comfort, please contact one of the approved agencies in your area or contact Health Care for the Homeless at (510) 891-8950 or achch@acgov.org.

Questions specific to isolation housing, please contact covidhousing@acgov.org. 

​
Project Roomkey Resources for Providers:
  • Operation Comfort Training for Housing Screening and Referral Providers
  • Alameda County Operation Comfort and Operation Safer Ground Handbook 
  • Operation Comfort Training
  • Operation Comfort Online Screening and Referral Form 
  • Operation Comfort MD Screening Tool
  • Operation Comfort Referral Packet 
  • Operation Comfort Checklist for Guests and Annotated Checklist for Providers
 
For more information about the resources related to Alameda County's COVID-19 response, please visit the Alameda County Public Health Department website.


Safer Ground Program

Safer Ground provides non-congregate shelter emergency housing resources for individuals experiencing homelessness at high-risk of developing acute disease or complications from a SARS-CoV-2 infection (COVID-19) and who would benefit from physical distancing and non-congregate shelter as a precautionary measure. The Safer Ground Hotel Voucher Hotel Program is not currently accepting new referrals.

​
(updated 11/10/2022)
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CONTACT

Alameda County Health Care for the Homeless

ACHCH Program
384-14th Street
Oakland, CA 94612-3208


​Administrative Offices
1404 Franklin Street #200
Oakland CA 94612-3208


Tel (510) 891-8950
Fax (510) 832-2104
​achch@acgov.org
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  • COVID-19 Response
    • Shelter Health Guidance
    • Street Health & Outreach Guidance
    • Vaccine Guidance
    • COVID-19 Treatment
    • Isolation Housing
    • Coronavirus Information
  • Get Help
  • Emergency Services
    • Winter Emergency Resources
    • Heat Emergency Resources
    • Air Quality Emergency Resources
  • What We Do
    • Primary Care
    • Trust Health Center
    • Mobile Health
    • Shelter Health
    • Street Health
    • Substance Use Treatment
    • Opioid Overdose Responder & Naloxone Training
    • Dental Care
    • Alameda County Homeless Mortality
    • Environmental Health
  • Learn
    • Training Resources
    • Research and Publications
    • AC Care Connect
  • News
  • About Us
    • Meet the Team
    • History
    • Commission
    • Consumer Community Advisory Board
    • ACHCH Partners
    • Jobs
    • Notice of Privacy Practices