Shelter Health and COVID-19
The County of Alameda, in collaboration with Alameda County Health Care for the Homeless, Health Care Services Agency, and Abode Services, has opened isolation housing for symptomatic or COVID-19 infected people experiencing homelessness that can't recover in "home isolation." See Operation Comfort flyer.
Referrals for the isolation housing are made by lead staff at shelter programs throughout Alameda County. Only symptomatic persons suspected or confirmed with having COVID-19, or who have had contact with someone known to have COVID-19, are currently being referred to isolation housing. See list of referral agencies.
County, City and State staff are working towards developing more isolation housing opportunities, including for high-risk persons. Keep in touch for more news.
For specific COVID-19 isolation housing questions, contact: COVIDHOUSING@acgov.org.
If shelter staff have specific issues or challenges specific to individual persons who may be symptomatic, infected or at risk of COVID-19, please email the ACHCH program at COVIDACHCH@acgov.org with details so we can follow up with you.
Shelter Health Guidance
Shelter Providers Weekly Phone Call:
ACHCH is facilitating a weekly conference call for homeless shelter providers to share information and updates.
SUPPLY REQUESTS:
FOR SHELTERS AND NON-MEDICAL ORGANIZATIONS
NOTE: Please contact your city first before contacting Alameda County. When city supplies run out, cities will coordinate with the County to process your order.
Health Care Facilities (e.g., hospitals, health centers):
The following are resources for service agencies providing care for people experiencing homelessness:
UPDATED: 3/31/2020
Referrals for the isolation housing are made by lead staff at shelter programs throughout Alameda County. Only symptomatic persons suspected or confirmed with having COVID-19, or who have had contact with someone known to have COVID-19, are currently being referred to isolation housing. See list of referral agencies.
County, City and State staff are working towards developing more isolation housing opportunities, including for high-risk persons. Keep in touch for more news.
For specific COVID-19 isolation housing questions, contact: COVIDHOUSING@acgov.org.
If shelter staff have specific issues or challenges specific to individual persons who may be symptomatic, infected or at risk of COVID-19, please email the ACHCH program at COVIDACHCH@acgov.org with details so we can follow up with you.
Shelter Health Guidance
- ACHCH Shelter Health Guidance for Shelter and Homeless Services Providers (Updated 3/18/2020)
- Handwashing Comic Guide (4/3/2020)
- Review ACHCH PPE Training from 4/3/2020
Shelter Providers Weekly Phone Call:
ACHCH is facilitating a weekly conference call for homeless shelter providers to share information and updates.
- Every Wednesday 10:30am-11:30am (email achch@acgov.org to gain access to meeting)
- Notes for 3/25/2020 Shelter Provider Call
SUPPLY REQUESTS:
FOR SHELTERS AND NON-MEDICAL ORGANIZATIONS
NOTE: Please contact your city first before contacting Alameda County. When city supplies run out, cities will coordinate with the County to process your order.
- All supply requests, including for personal protective equipment (PPE) or required supplies, are supposed to go through your city Office of Emergency Services (OES) lead. Many cities have a homeless services lead who acts in this role for shelter providers. Please check with your city’s OES lead or homeless services lead for contact information.
- If your organization serves more than one (1) city, split the order up and submit a separate request through each city’s OES.
- If you need additional assistance, contact Alameda County Health Care for the Homeless at achch@acgov.org
Health Care Facilities (e.g., hospitals, health centers):
- If you are a health care facility, submit your requests directly through the Alameda County EMS COVID-19 online google doc.
The following are resources for service agencies providing care for people experiencing homelessness:
- Sanitation & Hygiene Guide for Homeless Services Providers - Seattle King County (12/2019)
- How to keep corona virus out of your home for health workers (Alameda Health System 3-27-20)
- State of California Guidance for Homeless Providers (3/18/2020)
- ACHCH recommendations for pandemic planning for shelter and services providers (3/4/2020)
- CDC Resources for Homeless Shelters (3/18/2020)
UPDATED: 3/31/2020
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