ALAMEDA COUNTY HEALTH CARE FOR THE HOMELESS
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Shelter Health and COVID-19


If shelter staff have specific questions or needs regarding preparation, policies, or situations regarding people who may be symptomatic, infected or at-risk of COVID-19, please email the ACHCH Shelter Health team at achch@acgov.org with details.

Shelter Providers Weekly Conference Call:
ACHCH facilitates a weekly conference call for homeless shelter providers to share information and updates every Wednesday from 10:30am-11:30am. Please email achch@acgov.org to gain access to the meeting. Weekly call notes are available here.

Project Roomkey/ Operation Comfort isolation housing for homeless COVID+, symptomatic, or contact to COVID-19 cases:
Please contact the ACHCH Shelter Health team at achch@acgov.org or go to Isolation Housing for more information.

Shelter Health Guidance
ACHCH Shelter Health Guidance for Shelter and Homeless Services Providers

Response to COVID-19 Positive Residents in Shelters
  • ​Shelter Provider Checklist for COVID-19 Positive Residents
  • Visitor Log (template)
  • Environmental Scan (template)
  • Shelter Roster List (download Excel)
  • Shelter Resident Symptoms Screening Log
  • COVID Prevention Poster
  • Behavioral Health Resources for Shelter Residents
  • Berkeley Shelter Outbreak Checklist
                
ACHCH Personal Protective Equipment (PPE) Training (4/3/2020)
  • PPE Training Video
  • PPE Training PowerPoint (pdf)

Reference Documents 
  • Mask Skills   
  • Hand Washing Comic Guide
  • Thermometer Guidance 
  • Face Shield Protocol

Self-Care and Stress Reduction for Mental Health Training (5/22/2020)
  • Training Video
  • Training PowerPoint (pdf)

Trauma Informed Care Presentation (September 2020)
  • Trauma Informed Care (pdf)
  • Trauma Informed Care (video)

Emergency Preparedness Presentation (October 2020)
  • Emergency Preparedness Video
​

Supply Requests
Please contact your city first before contacting Alameda County. When city supplies run out, cities will coordinate with the County to process your order. Click here for city contact information. If you need additional assistance, please contact Alameda County Health Care for the Homeless at achch@acgov.org.

​
Resources
The following are resources  for service agencies providing care for people experiencing homelessness:
  • Centers for Disease Control (CDC) Interim Guidance for Homeless Shelter Providers (October 2020)
  • Sanitation & Hygiene Guide for Homeless Services Providers - Seattle King County  (December 2019)
  • National Health Care for the Homeless Council COVID-19 Resources


Updated 01/13/2021
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CONTACT

Alameda County Health Care for the Homeless

ACHCH Program
384-14th Street
Oakland, CA 94612-3208


​Administrative Offices
1404 Franklin Street #200
Oakland CA 94612-3208


Tel (510) 891-8950
Fax (510) 832-2104
​achch@acgov.org
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  • Coronavirus
    • Shelter Health Guidance
    • Street Health & Outreach Guidance
    • Isolation Housing
    • Safer Ground Hotel Voucher Program
    • Coronavirus Information
  • Get Help
    • Heat Emergency Resources
    • Air Quality Emergency Resources
    • Winter Emergency Resources
    • Hepatitis A
    • Get Help FAQ
  • What We Do
    • Primary Care
    • Trust Health Center
    • Mobile Health
    • Shelter Health
    • Street Health
    • Substance Use Treatment
    • Opioid Overdose Responder & Naloxone Training
    • Dental Care
  • Learn
    • Research and Publications
    • Notice of Privacy Practices
    • AC Care Connect
  • News
  • About Us
    • Staff
    • History
    • Commission
    • Consumer Community Advisory Board
    • ACHCH Partners