ALAMEDA COUNTY HEALTH CARE FOR THE HOMELESS
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Shelter Health and COVID-19

If shelter staff have specific questions or needs regarding preparation, policies, or situations regarding people who may be symptomatic, infected or at-risk of COVID-19, please email the ACHCH Shelter Health team at achch@acgov.org with details.

Weekly Provider Community Call:
ACHCH facilitates a weekly community call for both street health outreach and shelter health providers to share information and updates every Wednesday from 10:30am-11:30am. Please email achch@acgov.org to gain access to the meeting. Weekly call notes are available here.

Project Roomkey/ Operation Comfort isolation housing for homeless COVID+, symptomatic, or contact to COVID-19 cases:
Please contact the ACHCH Shelter Health team at achch@acgov.org or go to Isolation Housing for more information.

Shelter Health Guidance
ACHCH Shelter Health Guidance for Shelter and Homeless Services Providers

ACHCH Updated COVID-19 Guidance for Shelter Providers (video)
COVID-19 At-Home Test Kit Training & Demonstration (video)

Shelter Staff Isolation & Quarantine Guidance (rev. 01/22)
Shelter Resident Isolation & Quarantine Guidance (rev. 01/22)


Response to COVID-19 Positive Residents in Shelters
  • ​Shelter Provider Checklist for COVID-19 Positive Staff and Residents
  • Visitor Log (template)
  • Environmental Scan (template)
  • Shelter Roster List (download Excel)
  • Shelter Resident Symptoms Screening Log
  • COVID Prevention Poster
  • Behavioral Health Resources for Shelter Residents
  • Berkeley Shelter Outbreak Checklist
                
ACHCH Personal Protective Equipment (PPE) Training 
  • PPE Training Video
  • PPE Training PowerPoint (pdf)

Reference Documents 
  • Mask Skills   
  • Hand Washing Comic Guide
  • Thermometer Guidance 
  • Face Shield Protocol


COVID-19 Supply Requests
ACHCH is no longer actively distributing COVID-19 supplies. Please contact your funder or program to request COVID-19 supplies, such as masks, be included in your program purchasing. You may also contact your city Emergency Operations Center (EOC). Click here for city contact information. If you need additional assistance, please contact Alameda County Health Care for the Homeless at achch@acgov.org.

COVID-19 Rapid At-Home Test Kits
COVID-19 Rapid At-Home Test kits for shelter and homeless service providers can be accessed by:
  • ACHCH distribution: Please submit a request (ONE request per organization) by using this form.
  • The State of California COVID-19 Testing Task Force distribution: Please submit a request (ONE request per organization) by using this form. 

Resources
The following are resources  for service agencies providing care for people experiencing homelessness:
  • Centers for Disease Control (CDC) Interim Guidance for Homeless Shelter Providers 
  • Sanitation & Hygiene Guide for Homeless Services Providers (King County - Seattle)
  • National Health Care for the Homeless Council COVID-19 Resources

(updated 03/30/2022)
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CONTACT

Alameda County Health Care for the Homeless

ACHCH Program
384-14th Street
Oakland, CA 94612-3208


​Administrative Offices
1404 Franklin Street #200
Oakland CA 94612-3208


Tel (510) 891-8950
Fax (510) 832-2104
​achch@acgov.org
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  • COVID-19 Response
    • Shelter Health Guidance
    • Street Health & Outreach Guidance
    • Vaccine Guidance
    • Isolation Housing
    • Coronavirus Information
  • Get Help
    • Heat Emergency Resources
    • Air Quality Emergency Resources
    • Winter Emergency Resources
    • Hepatitis A
    • Get Help FAQ
  • What We Do
    • Primary Care
    • Trust Health Center
    • Mobile Health
    • Shelter Health
    • Street Health
    • Substance Use Treatment
    • Opioid Overdose Responder & Naloxone Training
    • Dental Care
    • Alameda County Homeless Mortality
  • Learn
    • Training Resources
    • Research and Publications
    • AC Care Connect
  • News
  • About Us
    • Staff
    • History
    • Commission
    • Consumer Community Advisory Board
    • ACHCH Partners
    • Notice of Privacy Practices