ALAMEDA COUNTY HEALTH CARE FOR THE HOMELESS
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Street Health Outreach and COVID-19

The County of Alameda, in collaboration with Alameda County Health Care for the Homeless, Health Care Services Agency, Abode Services, and the State of California, has initiated Project Roomkey, opening Operation Comfort, isolation housing for symptomatic or COVID-19 infected people experiencing homelessness, as well as Operation Safer Ground, safe housing for high-risk people experiencing homelessness. Go to Isolation Housing for more information.

If street health outreach providers have specific issues or challenges with individuals who may be symptomatic, infected or at-risk of COVID-19, please email Alameda County Health Care for the Homeless at achch@acgov.org with details.

Street Health Outreach Guidance
ACHCH Homeless Outreach Providers Guidance (4/13/2020)
Environment Scan Template

ACHCH Personal Protective Equipment (PPE) Training (4/3/2020)​
  • PPE Training Video
  • PPE Training PowerPoint (pdf)
​
Reference Documents 
  • Mask Skills   
  • Hand Washing Comic Guide
  • Thermometer Guidance 
  • Face Shield Protocol

Self-Care and Stress Reduction for Mental Health Training (5/22/2020)
  • Training Video
  • Training PowerPoint (pdf)

Trauma Informed Care Presentation (September 2020)
  • Trauma Informed Care (pdf)
  • Trauma Informed Care (video)

Emergency Preparedness Presentation (October 2020)
  • Emergency Preparedness Video


​Street Health Outreach Providers Weekly Conference Call:
ACHCH facilitates a weekly conference call for street health outreach providers to share information and updates every Wednesday from 2:00pm-3:00pm. Please email achch@acgov.org to gain access to the meeting. 
Weekly call notes are available here.

Important Materials for Outreach Providers:
  • International Street Medicine COVID-19 Guide (3/20/2020)
  • Harm Reduction Coalition COVID-19 Guidance for People Who Use Drugs (3/20/2020)


​​Supply Requests:

FOR OUTREACH PROVIDERS, SHELTERS, AND NON-MEDICAL ORGANIZATIONS  
  

NOTE: Please contact your city first before contacting Alameda County. When city supplies run out, cities will coordinate with the County to process your order. Click here for city contact information.
​
  1. All supply requests, including personal protective equipment (PPE) and required supplies, must be submitted to your city's Office of Emergency Services (OES). Please contact your city’s OES lead or homeless services lead for more information.
  2. If your organization serves more than one city, please submit a separate supply request through each city’s OES.
  3. If you need additional assistance, please contact Alameda County Health Care for the Homeless at achch@acgov.org.

Health Care Facilities (e.g., hospitals, health centers): If you are a health care facility, please submit your supply request using the Alameda County EMS COVID-19 online google doc link here.
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CONTACT

Alameda County Health Care for the Homeless

ACHCH Program
384-14th Street
Oakland, CA 94612-3208


​Administrative Offices
1404 Franklin Street #200
Oakland CA 94612-3208


Tel (510) 891-8950
Fax (510) 832-2104
​achch@acgov.org
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  • Coronavirus
    • Shelter Health Guidance
    • Street Health & Outreach Guidance
    • Vaccine Guidance
    • Isolation Housing
    • Safer Ground Hotel Voucher Program
    • Coronavirus Information
  • Get Help
    • Heat Emergency Resources
    • Air Quality Emergency Resources
    • Winter Emergency Resources
    • Hepatitis A
    • Get Help FAQ
  • What We Do
    • Primary Care
    • Trust Health Center
    • Mobile Health
    • Shelter Health
    • Street Health
    • Substance Use Treatment
    • Opioid Overdose Responder & Naloxone Training
    • Dental Care
  • Learn
    • Research and Publications
    • Notice of Privacy Practices
    • AC Care Connect
  • News
  • About Us
    • Staff
    • History
    • Commission
    • Consumer Community Advisory Board
    • ACHCH Partners