Alameda County Street Health and Homeless Outreach Provider
COVID-19 Information
4/1/2020:
Please review updated ACHCH Homeless Outreach Providers Guidance dated 3/31/2020.
The County of Alameda, in collaboration with Alameda County Health Care for the Homeless, Health Care Services Agency and Abode Services has opened isolation housing for symptomatic or COVID-19 infected people experiencing homelessness that can't recover in "home isolation." See flyer.
Referrals into the Isolation Housing are made by hospitals and clinics, shelters, and county and city street outreach providers throughout Alameda County. Only symptomatic persons suspected or confirmed with having COVID-19 or who have had contact with someone known to have COVID-19, are currently being referred into isolation housing. See list of referral agencies.
County, City and State staff are working towards developing more isolation housing opportunities, including for high-risk persons. Keep in touch for more news.
For specific COVID-19 isolation housing questions, contact: COVIDHOUSING@acgov.org
If outreach staff have specific issues or challenges specific to the care of individual persons who may be symptomatic, infected or at risk of COVID-19, please email the ACHCH program at COVIDACHCH@acgov.org or call 510-891-8950 with details so we can follow up with you.
Below are updated Guidance for Countywide Street Outreach providers carrying out essential outreach and health care activities during the COVID crisis:
ACHCH is facilitating a weekly conference call for homeless outreach providers to share information and updates.
Important Materials for Outreach Providers:
SUPPLY REQUESTS:
FOR OUTREACH PROVIDERS, SHELTERS AND NON-MEDICAL ORGANIZATIONS
NOTE: Please contact your city first before contacting Alameda County. When city supplies run out, cities will coordinate with the County to process your order.
Health Care Facilities (e.g., hospitals, health centers):
Please review updated ACHCH Homeless Outreach Providers Guidance dated 3/31/2020.
The County of Alameda, in collaboration with Alameda County Health Care for the Homeless, Health Care Services Agency and Abode Services has opened isolation housing for symptomatic or COVID-19 infected people experiencing homelessness that can't recover in "home isolation." See flyer.
Referrals into the Isolation Housing are made by hospitals and clinics, shelters, and county and city street outreach providers throughout Alameda County. Only symptomatic persons suspected or confirmed with having COVID-19 or who have had contact with someone known to have COVID-19, are currently being referred into isolation housing. See list of referral agencies.
County, City and State staff are working towards developing more isolation housing opportunities, including for high-risk persons. Keep in touch for more news.
For specific COVID-19 isolation housing questions, contact: COVIDHOUSING@acgov.org
If outreach staff have specific issues or challenges specific to the care of individual persons who may be symptomatic, infected or at risk of COVID-19, please email the ACHCH program at COVIDACHCH@acgov.org or call 510-891-8950 with details so we can follow up with you.
Below are updated Guidance for Countywide Street Outreach providers carrying out essential outreach and health care activities during the COVID crisis:
- ACHCH Homeless Outreach Providers Guidance dated 3/31/2020.
- ACHCH Homeless Outreach Providers Guidance (3/18/2020)
- How to keep corona virus out of your home for health workers (Alameda Health System 3-27-20)
ACHCH is facilitating a weekly conference call for homeless outreach providers to share information and updates.
- Every Wednesday 2:00pm-3:00pm
- Call (888) 204-5984 Access Code: 7105040#
Important Materials for Outreach Providers:
- International Street Medicine COVID Guide (3/20/2020)
- Harm Reduction Coalition COVID guidance for working with people who use drugs (3/20/2020)
SUPPLY REQUESTS:
FOR OUTREACH PROVIDERS, SHELTERS AND NON-MEDICAL ORGANIZATIONS
NOTE: Please contact your city first before contacting Alameda County. When city supplies run out, cities will coordinate with the County to process your order.
- All supply requests, including for personal protective equipment (PPE) or required supplies, are supposed to go through your city Office of Emergency Services (OES) lead. Many cities have a homeless services lead who acts in this role for shelter providers. Please check with your city’s OES lead or homeless services lead for contact information.
- If your organization serves more than one (1) city, split the order up and submit a separate request through each city’s OES.
- If you need additional assistance, contact Alameda County Health Care for the Homeless at achch@acgov.org
Health Care Facilities (e.g., hospitals, health centers):
- If you are a health care facility, submit your requests directly through the Alameda County EMS COVID-19 online google doc.
