ALAMEDA COUNTY HEALTH CARE FOR THE HOMELESS
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Link to urgent care resources
Urgent Care
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Primary Care
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Link to benefits resources
Benefits
Link to shelter and housing resources
     Shelter and Housing
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Transportation

Urgent Care

Red asterisk representing urgent care resources
CALL 9-1-1 if you are experiencing a physical or mental health emergency.


Cooling Centers during Heat Emergencies

​Click here for information on local cooling centers where unsheltered and vulnerable people can seek relief during the day in heat emergencies. Visit Heat Emergency Resources for cooling centers in Alameda County and other information.


Alameda County Winter Shelters and Warming Centers
Visit Winter Emergency Resources for winter shelter and warming centers in Alameda County and other information.  


​Unhealthy Air Quality Resources
Click here for information on local centers where unsheltered and vulnerable people can seek shelter during the day in air quality emergencies. Visit Air Quality Emergency Resources for up-to-date information on local centers in Alameda County and other information. 


​Hepatitis A Vaccination and Information 
​
Click here for more information about Hepatitis A, including vaccinations, prevention, and updates. 


Crisis Support
CALL 9-1-1 if you are experiencing a physical or mental health emergency.

For other non-emergency urgent health care needs after business hours, please contact your primary care clinic’s after-hours contact number.

National Suicide Crisis Hotline: (800) 273-8255 or 988 (call or text)

For support, call (800) 309-2131 or go to Alameda County Crisis Support Services.

Alameda County Behavioral Health Services (ACBH) also provides crisis response, information, and referrals at (800) 491-9099 or on the ACBH website.


After-hours Medical Care
CALL 9-1-1 if you are experiencing a physical or mental health emergency.

If you have an established primary care provider or have been assigned a particular clinic as your medical home, you should contact that provider to obtain an appointment.

LifeLong Medical After-hours: (510) 981-4100
Tiburcio Vasquez Health Center After-hours: (510) 471-5880
La Clinica de la Raza After-hours: (510) 535-4000
Bay Area Community Health After-hours: (510) 770-8040
Anthem Blue Cross After-hours: (800) 224-0336
Roots Community Health Center After-hours: (510) 777-1177


​If you do not have an established primary care provider, same-day and after business hours are listed below:

Alameda Health System
Daytime Hours Nurse Advice (Highland Hospital, Eastmont, Hayward, Newark Wellness)
(510) 437-8341

After-hours Nurse Advice (Highland Hospital, Eastmont, Hayward, Newark Wellness)
(855) 602-8148

Alameda Alliance for Health
After-hours Nurse Advice
(888) 433-1876



Mobile Clinics
​ACHCH's mobile clinic is a collaboration with Alameda Health System (AHS) and provides urgent care, care coordination, linkage and referrals to community resources. Services are provided free of charge to people experiencing homelessness and on a first-come-first-served basis. Click here for the mobile clinic schedule.
​

Dental Care
If you are having a dental emergency or do not have dental coverage, you can access urgent care dental services at:

OnSite Dental Foundation

La Clinica de la Raza 

Highland Hospital Dental Clinic
E2, E Wing, 2nd Floor
1411 E. 31st St.
Oakland, CA 94602
(510) 437-4473

If you have medical coverage through Medi-Cal or HealthPAC, see this list of Alameda County Denti-Cal providers and clinics.​


Vaccines and Tuberculosis Tests

The ACHCH program provides some vaccinations, including flu shots, through our Shelter Health services. Patients can also get vaccines at their primary care medical homes. A list of sites throughout the County where people can access tuberculosis tests and vaccines (fees may apply) is available in English and Spanish.

Primary Care

Picture of stethoscope representing primary care resources
If you need primary care or want to choose a health home, call 2-1-1 or contact one of our partner organizations directly. ​
Trust Health Center
386-14th Street (cross street - Franklin)

One block from 12th Street BART
Oakland, CA 94612 
(510) 210-5050

Hours
Monday - Friday     8:30am - 4:30pm
Tuesday                   1:00pm - 4:30pm


Eastmont Wellness
6955 Foothill Blvd.
Oakland, CA  94605
(510) 567-5700


Highland Wellness
1411 E. 31st Street
Oakland, CA  94602
(510) 437-5039


Hayward Wellness
664 Southland Mall Drive
Hayward, CA  94545
(510) 266-1700
LifeLong Medical Care
Locations in Berkeley and Oakland
(510) 891-4100


La Clinica de la Raza
3451 East 12th Street
​Oakland, CA 94601
(510) 238-5642


Bay Area​ Community Health Center
39500 Liberty Street
Fremont, CA  94538
(510) 770-8040


Axis Community Health
Locations in Pleasanton and Livermore
(925) 462-1755
​

Newark Wellness
6066 Civic Terrace Ave.
Newark, CA  94560
(510) 505-1600

Substance Use Treatment

Syringe representing substance use treatment resources
ACHCH provides a range of substance use and harm reduction services throughout our health center, including Street Health, Shelter Health, and primary care sites such as Trust Health Center and AHS primary care clinics. Substance use services provided at primary care clinics and through street health teams includes direct access to Medication Assisted Treatment (MAT). ACHCH health center providers also provide substance use counseling and referrals to substance use treatment and harm reduction counseling and supplies including naloxone training and supplies to prevent opioid overdoses. 

To access substance use treatment, such as detox, residential and day treatment, and medication assisted treatment, please contact the resources listed below.

AHS Bridge Clinic (direct access to Medication Assisted Treatment)
LifeLong Trust Health Center

ACHCH partners with county-wide substance use system of care:
ACBH Substance Use Treatment
​Center Point

Harm Reduction Providers:
HEPPAC
Punks with Lunch
Map of East Bay Syringe Exchanges

Benefits

Currency representing benefits counseling resources
For help enrolling in Medi-Cal, Covered California, HealthPAC or other forms of health insurance, contact an Alameda County Health Care Services Agency Health Insurance Enrollment counselor at (800) 422-9495 or visit Alameda County Health Care Services Agency. Services are offered regardless of immigration status.
​
Alameda County's HealthPAC program provides health coverage for people who are not eligible for Medi-Cal due to immigration status or other reasons. 

You can also enroll in health insurance at community health clinics by calling one of the primary care centers listed above.

For information about obtaining Social Security disability and other benefits, visit Alameda County Social Services Agency or call (510) 263-2420.

Shelter and Housing

House representing shelter and housing resources
To access housing resources, including shelter, please call 2-1-1. 


Home Stretch Housing Assistance Fund

The Home Stretch Housing Assistance Fund, managed by Alameda County Health Care Services Agency, was created to provide a flexible source of funding to help Alameda County eligible consumers and their families obtain and maintain long-term, stable housing of their choice.

Providers: Please read the Home Stretch Housing Assistance Fund Policy prior to submitting an application.

Home Stretch Housing Assistance Fund Documents:
  • Home Stretch Housing Assistance Fund Policy: Outlines eligibility requirements, the process for submitting requests, and what to expect after a request has been submitted. Please read this thoroughly prior to submitting an application.
  • Home Stretch Housing Assistance Fund Application
  • ​HMIS Release of Information
  • ​HMIS Client Profile Form
  • ​HMIS Intake Form
  • Approved Household Furnishings and Household Items Checklist
  • Property Management Forms for Payment/New Vendor Documents (includes W-9, invoice template, business add/update form)
  • Approved Vendors for Household Furnishings and Household Items
(Download all documents here)

Instructions for each approved household furnishings and household items vendor:
  • ​Amazon
  • Bed, Bath and Beyond
  • IKEA
  • Living Spaces
  • Overstock.com
  • Target


​
Alameda County Winter Shelters and Warming Centers
​

Winter Shelter and Warming Centers
Winter shelters and warming centers where unsheltered and vulnerable people can go to stay warm this winter. 

Summer Heat Emergency Cooling Centers
Local cooling centers where unsheltered and vulnerable people can go to get relief from the heat during the day.

Transportation

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​Low and No-Cost Transportation Options in Alameda County 

​Frequently Asked Questions

How can I get a motel voucher, food voucher or emergency assistance?
Call 2-1-1. ACHCH usually does not have funds for motel vouchers or emergency food assistance.

How can I get help for a homeless person that I know or have seen on the street?
Call 2-1-1. While ACHCH cannot come and get someone off the street, we can offer information and resources and ideas about how to engage someone and offer help, including shelter contacts and resources and advice on navigating the health and social services system.

Where can I get immunizations or a TB skin test?
We are not currently offering TB tests. If you need a TB skin test, call 2-1-1 or visit Alameda County Public Health.

Do you provide drop-in services?

Drop-in primary care services are available at Trust Health Center and Alameda Health System. Some problem solving support is available at ACHCH offices at 384 14th Street, Oakland (cross street is Franklin).

I am a shelter or other provider. How can I arrange a visit from your mobile health van?
For more information, please call (510) 921-8428 or visit Alameda Health System.

Where can I find a primary care clinic in Alameda County?

Visit our Primary Care page for more information. 

Where can I get help or information about enrolling in health insurance?
Visit Alameda County Health Care/Health Insurance Info or call (800) 422-9495 to talk with a health insurance technician.
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CONTACT

Alameda County Health Care for the Homeless

ACHCH Program
384-14th Street
Oakland, CA 94612-3208


​Administrative Offices
1404 Franklin Street #200
Oakland CA 94612-3208


Tel (510) 891-8950
Fax (510) 832-2104
​achch@acgov.org
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  • COVID-19 Response
    • Shelter Health Guidance
    • Street Health & Outreach Guidance
    • Vaccine Guidance
    • COVID-19 Treatment
    • Isolation Housing
    • Coronavirus Information
  • Get Help
  • Emergency Services
    • Winter Emergency Resources
    • Heat Emergency Resources
    • Air Quality Emergency Resources
  • What We Do
    • Primary Care
    • Trust Health Center
    • Mobile Health
    • Shelter Health
    • Street Health
    • Substance Use Treatment
    • Opioid Overdose Responder & Naloxone Training
    • Dental Care
    • Alameda County Homeless Mortality
    • Environmental Health
  • Learn
    • Training Resources
    • Research and Publications
    • AC Care Connect
  • News
  • About Us
    • Meet the Team
    • History
    • Commission
    • Consumer Community Advisory Board
    • ACHCH Partners
    • Jobs
    • Notice of Privacy Practices