Get Help

Urgent Care

Primary Care

Substance Use

Benefits

Shelter and Housing

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Urgent Care

Heat Emergency Cooling Stations for People Experiencing Homelessness

​Click here for a downloadable list of local cooling centers where unsheltered and vulnerable persons can go to get relief from the heat during the day in heat emergencies. Click here for a web-based heat emergency page.
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Unhealthy Air Quality Resources for People Experiencing Homelessness

Click here for a downloadable list of local centers where unsheltered and vulnerable persons can get indoors for cleaner air during the day in air quality emergencies. Click here for our Air Emergency page.
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Alameda County Winter Shelters and Warming Centers 2018-2019

Click here for the web page of Winter Shelter and Warming Centers. 

Click here for a downloadable list of winter shelters and Warming Centers where unsheltered people can go to stay warm this winter. 
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Hepatitis A Homeless Vaccination and Information 
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Click here for more information about Hepatitis A, including vaccinations, prevention, and updates. 
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Crisis Support
If you are experiencing an emergency, call 911.

For crisis support, call (800) 309-2131 or go to Alameda County Crisis Support Services' website.

Alameda County Behavioral Health Services (ACBHCS) also provides crisis response, information, and referrals at (800) 491-9099 (multi-lingual) or on the ACBHCS website.


Same Day Medical Appointments
If you have an established primary care provider or have been assigned a particular clinic as your medical home, you should contact that provider to obtain an appointment.

If you do not have an established primary care provider, same-day medical appointments are available at:

Alameda Health System's Highland Wellness Same Day Clinic
1411 East 31st Street
Oakland, CA 94602
(510) 437-5039


Convenient Care
Same-day or next-day appointments are available for patients who are enrolled in HealthPAC,  who already receive care at an Alameda Health System clinic or through a member of the Community Health Center Network. Convenient care provides scheduled appointments for illnesses and injuries that need quick attention but do not require the emergency department. Click here for information about convenient care.


Mobile Clinics
​ACHCH's mobile clinics provide urgent care, brief social work assessments, and referrals to community resources. Services are provided free of charge to people experiencing homelessness and on a first-come-first-served basis. Mobile clinic schedule


Dental Care
If you are having a dental emergency or do not have dental coverage, you can access urgent care dental services at:

Highland Hospital Dental Clinic
E2, E Wing, 2nd Floor
1411 E. 31st St.
Oakland, CA 94602
(510) 437-4473

If you have medical coverage through Medi-Cal, see this list of Alameda County Denti-Cal providers and clinics.​


Vaccines and TB Tests
The ACHCH program provides some vaccinations, including flu shots, through their mobile medical clinic. Patients can also get vaccines at their primary care medical homes.  Click here for a list of sites throughout the County where people can access TB tests and vaccines (fees may apply).

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Primary Care

If you need primary care or want to choose a health home, call 2-1-1 or contact one of our partner organizations directly. ​

Trust Health Center
386-14th Street
(cross street is Franklin)
Oakland, CA 94612 
(510) 210-5050
One block from 12th St. BART
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Hours
M-F 8:30am - 4:30pm
Tuesday 1:00pm - 4:30pm

Eastmont Wellness
6955 Foothill Blvd.
Oakland, CA  94605
(510) 567-5700

Highland Wellness
1411 E. 31st Street
Oakland, CA  94602
(510) 437-5039

Hayward Wellness
664 Southland Mall Drive
Hayward, CA  94545
(510) 266-1700

Newark Wellness
6066 Civic Terrace Ave.
Newark, CA  94560
(510) 505-1600

LifeLong Medical Care
Locations in Berkeley and Oakland
(510) 891-4100

La Clinica de la Raza
3451 East 12th Street
​Oakland, CA 94601
(510) 238-5642

Tri-City Health Center
39500 Liberty Street
Fremont, CA  94538
(510) 770-8040

Axis Community Health
Locations in Pleasanton and Livermore
(925) 462-1755
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​Roots Community Health Center
Two locations in Oakland
(510) 777-1177

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Substance Use Treatment

ACHCH provides substance use treatment through the following organizations:

East Bay Community Recovery Project (EBCRP)
2577 San Pablo Avenue
Oakland, CA 94608
(510) 446-7180

Alameda County Behavioral Health Services
(800) 491-9099

Second Chance Addiction Recovery
6330 Thornton Ave.
Newark, CA 94560-0643
(510) 792-4357

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Benefits

For help enrolling in Medi-Cal, Covered California, HealthPAC or other forms of health insurance, contact an Alameda County Health Care Services Agency Health Insurance Enrollment counselor at (800) 422-9495 or visit Alameda County Health Care Services Agency. Services are offered regardless of immigration status.
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Alameda County's HealthPAC program provides health coverage for persons who are not eligible for Medi-Cal due to immigration status or other reasons. 

You can also enroll in health insurance at community health clinics by calling one of the Primary Care centers listed above.

For information about obtaining Social Security disability and other benefits, visit Alameda County Social Services Agency or call (510) 263-2420.

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Shelter and Housing

​2-1-1
To access emergency shelter, your first step should always be to call 2-1-1 Eden Information and Referral.


Alameda County Winter Shelters and Warming Centers 2018-2019

Winter Shelter and Warming Centers
Winter shelters and warming centers where unsheltered people can go to stay warm this winter. 

Summer Heat Emergency Cooling Centers
Local cooling centers where unsheltered and vulnerable persons can go to get relief from the heat during the day.


Behavioral Health Care Services - Housing Services Office
Alameda County's Behavioral Health Care Services Housing Services Office (HSO) helps individuals with serious mental health issues move into independent, affordable housing. The HSO also administers a homeless prevention/housing assistance fund for ACBHCS consumers and manages dedicated emergency housing beds.

Dial 2-1-1 24 hours per day, seven days per week for information about housing, health care, and human services (multi-lingual).

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Get Help FAQ
​Crisis Services
Winter Emergency Resources
​Heat Emergency/Cooling Centers