Get Help

Urgent Care

Unhealthy Air Quality Resources for People Experiencing Homelessness
Click here for a downloadable list of local centers where unsheltered and vulnerable persons can get indoors for cleaner air during the day in air quality emergencies. Click here for our Air Emergency page.
_______________________________________________________________________

Heat Emergency Cooling Stations for People Experiencing Homelessness

​Click here for a downloadable list of local cooling centers where unsheltered and vulnerable persons can go to get relief from the heat during the day in heat emergencies. Click here for a web-based heat emergency page.
_______________________________________________________________________
Alameda County Winter Shelters and Warming Centers 2017-2018

All county Winter Shelters and Warming Stations are closed for the season.  Warming stations and shelters usually open in November.  For shelter referrals and information, please call 211

Click here for the web page of Winter Shelter and Warming Centers. 

Click here for a downloadable list of winter shelters and Warming Centers where unsheltered people can go to stay warm this winter. 
_____________________________________________________________________
​
Hepatitis A Homeless Vaccination and Information 
​
Click here for more information about Hepatitis A, including vaccinations, prevention, and updates. 
_____________________________________________________________________

Crisis Support

If you are experiencing an emergency, call 911.

For crisis support, call 800-309-2131 or go to Alameda County Crisis Support Services' website.

Alameda County Behavioral Health Services (BHCS) also provides crisis response, information, and referrals at 800-491-9099 (multi-lingual) or on the BHCS website.

Same Day Medical Appointments

If you have an established primary care provider or have been assigned a particular clinic as your medical home, you should contact that provider to obtain an appointment.

If you do not have an established primary care provider, same-day medical appointments are available at Alameda Health System's Same Day Clinic at Highland, at 1411 East 31st Street, Oakland, CA. Call 510-437-8500 for more information.

Convenient Care

Same-day or next-day appointments are available for patients who are enrolled in HealthPAC or who already receive care at an Alameda Health System clinic or through a member of the Community Health Center Network. Convenient care provides scheduled appointments for illnesses and injuries that need quick attention but do not require the emergency department. Click here for information about convenient care.

Mobile Clinics

​HCH's mobile clinics provide urgent care, brief social work assessments, and referrals to community resources. Services are provided free of charge to people experiencing homelessness and on a first-come-first-served basis. Mobile clinic schedule.

Dental Care

If you are having a dental emergency or do not have dental coverage, you can access urgent care dental services at the Highland Hospital Dental Clinic. Click here for same day dental appointment information.

If you have medical coverage through Medi-Cal, see this list of Alameda County Denti-Cal providers and clinics.​

Vaccines and TB Tests

The HCH program provides some vaccinations including flu shots on mobile medical clinics, and patients can get vaccines at their primary care medical homes.  Here is a list of sites throughout the County where people can access TB tests and vaccines (some charge a fee).

Primary Care

If you need primary care or want to choose a health home, call 211 or contact one of our partner organizations directly. ​
TRUST Health Center
384-14th Street/Franklin
Oakland CA 94612  One block from 12th St. BART
510-210-5050
Hours
M-F 8:30am -4:30pm
Tuesdays closed 8:30-12:30pm

Eastmont Wellness
6955 Foothill Blvd.
Oakland, CA  94605
510-567-5700

Highland Wellness
1411 E. 31st Street
Oakland, CA  94602
510-437-5039

Hayward Wellness
664 Southland Mall Drive
Hayward, CA  94545
510-266-1700

Newark Wellness
6066 Civic Terrace Ave.
Newark, CA  94560
510-505-1600
LifeLong Medical Care
Locations in Berkeley and Oakland
510-891-4100

La Clinica de la Raza
3451 East 12th Street, Oakland, CA 94601
510-238-5642

Tri-City Health Center
39500 Liberty Street
Fremont, CA  94538
510-770-8040

Axis Community Health
Locations in Pleasanton and Livermore
925-462-1755
​
​Roots Community Health Center
Two locations in Oakland
510-777-1177

Substance Use Treatment

HCH provides substance use treatment through the following organizations:
East Bay Community Recovery Project (EBCRP)
2577 San Pablo Avenue
Oakland CA 94608
510-446-7180

Alameda County Behavioral Health Services
800-491-9099
Second Chance Addiction Recovery
6330 Thornton Ave.
Newark, CA 94560-0643
510-792-4357

​

Benefits

For help enrolling in Medi-Cal, Covered California, HealthPAC  or other forms of health insurance, contact an Alameda County Health Care Services Agency Health Insurance Enrollment counselor 800-422-9495 or by going to this website.  Services are offered regardless of immigration status.
​
Alameda County's HealthPAC program provides health coverage for persons who are not eligible for Medi-Cal due to immigration status or other reasons.  Learn more here.​

You can also enroll in health insurance at community health clinics by calling one of the Primary Care centers listed above.

For information about obtaining Social Security disability and other benefits, go to Alameda County Social Services Agency's website or call 510-263-2420.

Shelter and Housing

Summer Heat Emergency Cooling Centers
Download an updated list of local cooling centers where unsheltered and vulnerable persons can go to get relief from the heat during the day:  

Alameda County 2017-18 Winter Shelter Resources
In addition to regularly operating shelters (call 211), the County funds ongoing Winter Shelters and Warming Center shelters which open during rainy or cold weather. Click here for a list of 2017-18 winter shelter resources: 

​211
​
Call 2-1-1 for emergency shelter.

Behavioral Health Care Services - Housing Services Office

Alameda County's Behavioral Health Care Services Housing Services Office (HSO). helps individuals with serious mental health issues move into independent, affordable housing. The HSO also administers a homeless prevention/housing assistance fund for BHCS consumers and manage dedicated emergency housing beds. Learn more about the Housing Services Office.

Home Stretch
​
Home Stretch is a countywide collaboration that links homeless individuals with disabilities to appropriate supportive services and permanent supportive housing based on established priorities. Learn more at the EveryOne Home website.

Quick Links

Dial 2-1-1 24 hours per day, seven days per week for information about housing, health care, and human services. Multilingual.
Get Help FAQ
​Crisis Services
Heat Emergency/Cooling Centers Winter Emergency Resources

​
​
© Copyright 2017 ​Alameda County Health Care for the Homeless​