Get Help
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CALL 9-1-1 if you are experiencing a physical or mental health emergency.
Cooling Centers during Heat Emergencies Click here for information on local cooling centers where unsheltered and vulnerable people can seek relief during the day in heat emergencies. Visit Heat Emergency Resources for cooling centers in Alameda County and other information. Alameda County Winter Shelters and Warming Centers Visit Winter Emergency Resources for winter shelter and warming centers in Alameda County and other information. Unhealthy Air Quality Resources Click here for information on local centers where unsheltered and vulnerable people can seek shelter during the day in air quality emergencies. Visit Air Quality Emergency Resources for up-to-date information on local centers in Alameda County and other information. Hepatitis A Vaccination and Information Click here for more information about Hepatitis A, including vaccinations, prevention, and updates. Crisis Support CALL 9-1-1 if you are experiencing a physical or mental health emergency. For other non-emergency urgent health care needs after business hours, please contact your primary care clinic’s after-hours contact number. National Suicide Crisis Hotline: (800) 273-8255 or 988 (call or text) For support, call (800) 309-2131 or go to Alameda County Crisis Support Services. Alameda County Behavioral Health Services (ACBH) also provides crisis response, information, and referrals at (800) 491-9099 or on the ACBH website. After-hours Medical Care CALL 9-1-1 if you are experiencing a physical or mental health emergency. If you have an established primary care provider or have been assigned a particular clinic as your medical home, you should contact that provider to obtain an appointment. LifeLong Medical After-hours: (510) 981-4100 Tiburcio Vasquez Health Center After-hours: (510) 471-5880 La Clinica de la Raza After-hours: (510) 535-4000 Bay Area Community Health After-hours: (510) 770-8040 Anthem Blue Cross After-hours: (800) 224-0336 Roots Community Health Center After-hours: (510) 777-1177 If you do not have an established primary care provider, same-day and after business hours are listed below: Alameda Health System Daytime Hours Nurse Advice (Highland Hospital, Eastmont, Hayward, Newark Wellness) (510) 437-8341 After-hours Nurse Advice (Highland Hospital, Eastmont, Hayward, Newark Wellness) (855) 602-8148 Alameda Alliance for Health After-hours Nurse Advice (888) 433-1876 Mobile Clinics ACHCH's mobile clinic is a collaboration with Alameda Health System (AHS) and provides urgent care, care coordination, linkage and referrals to community resources. Services are provided free of charge to people experiencing homelessness and on a first-come-first-served basis. Click here for the mobile clinic schedule. Dental Care If you are having a dental emergency or do not have dental coverage, you can access urgent care dental services at: OnSite Dental Foundation La Clinica de la Raza Highland Hospital Dental Clinic E2, E Wing, 2nd Floor 1411 E. 31st St. Oakland, CA 94602 (510) 437-4473 If you have medical coverage through Medi-Cal or HealthPAC, see this list of Alameda County Denti-Cal providers and clinics. Vaccines and Tuberculosis Tests The ACHCH program provides some vaccinations, including flu shots, through our Shelter Health services. Patients can also get vaccines at their primary care medical homes. A list of sites throughout the County where people can access tuberculosis tests and vaccines (fees may apply) is available in English and Spanish. |
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If you need primary care or want to choose a health home, call 2-1-1 or contact one of our partner organizations directly.
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ACHCH provides a range of substance use and harm reduction services throughout our health center, including Street Health, Shelter Health, and primary care sites such as Trust Health Center and AHS primary care clinics. Substance use services provided at primary care clinics and through street health teams includes direct access to Medication Assisted Treatment (MAT). ACHCH health center providers also provide substance use counseling and referrals to substance use treatment and harm reduction counseling and supplies including naloxone training and supplies to prevent opioid overdoses.
To access substance use treatment, such as detox, residential and day treatment, and medication assisted treatment, please contact the resources listed below. AHS Bridge Clinic (direct access to Medication Assisted Treatment) LifeLong Trust Health Center ACHCH partners with county-wide substance use system of care: ACBH Substance Use Treatment Center Point Harm Reduction Providers: HEPPAC Punks with Lunch Map of East Bay Syringe Exchanges |
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For help enrolling in Medi-Cal, Covered California, HealthPAC or other forms of health insurance, contact an Alameda County Health Care Services Agency Health Insurance Enrollment counselor at (800) 422-9495 or visit Alameda County Health Care Services Agency. Services are offered regardless of immigration status.
Alameda County's HealthPAC program provides health coverage for people who are not eligible for Medi-Cal due to immigration status or other reasons. You can also enroll in health insurance at community health clinics by calling one of the primary care centers listed above. For information about obtaining Social Security disability and other benefits, visit Alameda County Social Services Agency or call (510) 263-2420. |
Shelter and Housing
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To access housing resources, including shelter, please call 2-1-1.
Home Stretch Housing Assistance Fund The Home Stretch Housing Assistance Fund, managed by Alameda County Health Care Services Agency, was created to provide a flexible source of funding to help Alameda County eligible consumers and their families obtain and maintain long-term, stable housing of their choice. Providers: Please read the Home Stretch Housing Assistance Fund Policy prior to submitting an application. Home Stretch Housing Assistance Fund Documents:
Instructions for each approved household furnishings and household items vendor: Alameda County Winter Shelters and Warming Centers Winter Shelter and Warming Centers Winter shelters and warming centers where unsheltered and vulnerable people can go to stay warm this winter. Summer Heat Emergency Cooling Centers Local cooling centers where unsheltered and vulnerable people can go to get relief from the heat during the day. |
Transportation
Frequently Asked Questions
How can I get a motel voucher, food voucher or emergency assistance?
Call 2-1-1. ACHCH usually does not have funds for motel vouchers or emergency food assistance.
How can I get help for a homeless person that I know or have seen on the street?
Call 2-1-1. While ACHCH cannot come and get someone off the street, we can offer information and resources and ideas about how to engage someone and offer help, including shelter contacts and resources and advice on navigating the health and social services system.
Where can I get immunizations or a TB skin test?
We are not currently offering TB tests. If you need a TB skin test, call 2-1-1 or visit Alameda County Public Health.
Do you provide drop-in services?
Drop-in primary care services are available at Trust Health Center and Alameda Health System. Some problem solving support is available at ACHCH offices at 384 14th Street, Oakland (cross street is Franklin).
I am a shelter or other provider. How can I arrange a visit from your mobile health van?
For more information, please call (510) 921-8428 or visit Alameda Health System.
Where can I find a primary care clinic in Alameda County?
Visit our Primary Care page for more information.
Where can I get help or information about enrolling in health insurance?
Visit Alameda County Health Care/Health Insurance Info or call (800) 422-9495 to talk with a health insurance technician.
Call 2-1-1. ACHCH usually does not have funds for motel vouchers or emergency food assistance.
How can I get help for a homeless person that I know or have seen on the street?
Call 2-1-1. While ACHCH cannot come and get someone off the street, we can offer information and resources and ideas about how to engage someone and offer help, including shelter contacts and resources and advice on navigating the health and social services system.
Where can I get immunizations or a TB skin test?
We are not currently offering TB tests. If you need a TB skin test, call 2-1-1 or visit Alameda County Public Health.
Do you provide drop-in services?
Drop-in primary care services are available at Trust Health Center and Alameda Health System. Some problem solving support is available at ACHCH offices at 384 14th Street, Oakland (cross street is Franklin).
I am a shelter or other provider. How can I arrange a visit from your mobile health van?
For more information, please call (510) 921-8428 or visit Alameda Health System.
Where can I find a primary care clinic in Alameda County?
Visit our Primary Care page for more information.
Where can I get help or information about enrolling in health insurance?
Visit Alameda County Health Care/Health Insurance Info or call (800) 422-9495 to talk with a health insurance technician.
